Are you providing a safe workplace for your workers?
Managing underperformance presents as an unpleasant and complicated challenge for most small business owners. In Part 1 of this series we highlighted the risks of business owners acting too rashly, or not acting at all when faced with underperformance. In Part 2 we introduced a practical and risk minimising approach to assist you tackle underperformance to secure the best outcomes for your business. There are four elements you need to keep top of mind when facing underperformance: Clarity, Communication, Cause and Consequence. In Part 2 we looked at Clarity and Communication. Let’s now turn our focus to Cause and Consequence.